Arc Electric Construction Co.
Church, Hazle Township, PA
- Phone:
- +1 570-455-2370
- Website:
- https://lehigh-valley-electrical-pros.business.site/
- Address:
- 1338 N Church St, Hazle Township, PA 18202
- Hours:
- SundayClosed
- CLOSED
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Arc Electric Construction Co. Reviews
3 stars based on 2 reviews
Featured Comments:
C
Chuck Ross
1.0
I have no problem with the electrical wiring, bus transfer and generator work. The installation looks professional. My issues are with the natural gas supply. Arc Electric / Wire Guys provided a 'qualified' person to do the connections for the gas supply. Neither the gas person or Arc Electric did their homework to see if my gas supply was adequate for running both my furnace and new generator simultaneously. Neither of them contacted UGI for this information. I made the assumption that since they are all professionals that this would have been done prior to the generator installation. It was not. I was also told on the day of installation that I had to pay for the entire job before the generator installation could begin. Since I already paid a $1000 down payment to get the job scheduled and generator ordered. I agreed. Foolish me. The post installation testing and subsequent contact with UGI has shown my gas meter does not have enough capacity to supply both my furnace and the generator simultaneously. UGI has said they can upgrade my meter to supply the increased demand but I don't know when this will occur. I may have to pay for additonal gas regulators if the new gas meter pressure exceeds the home furnace and generator input pressure limit. This is a safety issue if not addressed. So much for no additional or hidden costs as listed on their quote sheet. I have not heard one word from Arc Electric about what I am presently having to go through with this issue. There were more issues in dealing with this generator installation but the gas supply issue is by far the worst. My advice, shop around elsewhere for a generator installation. If you use natural gas, ensure in writing that your supply is adequate before they install it. And don't pay all the money for the job until completely satisfied. Based on my experience, I would advise against using Arc Electric / Wire Guys for a home generator installation.