BC Professional Electrical Services LLC
Ulagosdi, Ringgold, GA

BC Professional Electrical Services LLC Reviews

4.6 stars based on 25 reviews

Featured Comments:

• S

  Simon Duffey

  5.0

  Wow! Now I see why they're called the Professionals. Not only did these gentleman do a Great job on the install they went above and beyond to make sure everything look nice and neat and even cleaned up afterwards. The owner did a great job of communicating with me through the process. Its hard to find great service now days and these guys delivered. I will definitely be back for any of my electrical needs!

• J

  Jesse Branum

  1.0

  I called and spoke with the owner who claimed I spoke with his technician and requested an estimate. We agreed upon a time 5:30. 5:40 I called and asked if they were still coming. They said yes from Rossville to Ringgold on our way. 7:30 I messaged them saying guess your not coming. I'm leaving to eat dinner. Next day I received a text that said I'm the owner I apologize I thought my technician took care of you. I replied I'm at address meet me at 5:30 again if you want to do the estimate still. Owner replied and agreed. About 10 minutes later I got a message on our way and it was around 10:30am..... I responded back for some reason we are not communicating well. I will find someone else to do the job. This was my experience. I would not use them. Something is off when you can't simple communicate before the job about a time. How can we communciate about the job then.

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  Response from the owner

  Mr Branum , I did contact my technician who was in the field actually on his way that afternoon around 5:00 he was headed into our office to get supplies for the following day , I had told him not to worry about coming to the office instead go to your address you had sent me , I received know reply from my technician after I gave him instructions, so me thinking the entire time he had came out there , when I text my technician that afternoon telling him not to come into office to go straight to your place , his phone had died , he went home not knowing I had even text him also me now not knowing he had not received it until 8:00 that evening when I received a text from you , I received your text at 8:00 and it being that late I had waited to contact you until the following business day, when you had text me the next day early morning I read briefly over your text and I did not read it all the way through , that is my fault but what I had done for you that morning was pulling a technician off of another job making you priority because of the confusion from the previous day , I have multiple calls , multiple customers calling each and every morning wanting to speak to me in trying to get things done and needing our services , when I received your text early morning I assumed you was needing or wanting someone there asap , I apologize for not reading your text all the way through , but I assure you this your 1 star rating of my business is wrong . Very wrong , it was a little misunderstanding but for you to rate 1star on a business and have not even used the services is wrong . Justify it how ever you want to , I admitted I made a mistake on my end , but as you can see from previous reviews our services are the best around this area and receiving Best of The Best 5 years in a row says just that . Again i apologize to you , and would love to make this up to you in the future. If you do ever need services again I will make you priority and have you taken care of . Again I apologize for the inconvenience.

• P

  Phil Oppedisano

  5.0

  Brandon and his crew at BC professional Electrical Services have been and will remain to be an integral part in my companies on going growth and maintenance of of 410 properties. They have helped us with many different kinds of projects from complete remodels to just simple repairs and have always done so in a very professional and timely manner while keeping our costs very reasonable. Thank you Brandon, we look forward to many more years of working together.

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