Cumberland Auto Repair
Cumberland, Lebanon, TN

Cumberland Auto Repair Reviews

4.6 stars based on 43 reviews

Featured Comments:

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  Tarah Sims

  5.0

  My 2009 Nissan would not start after several attempts so I had it towed to Cumberland Auto Repair. The next day they called me and said that my car started with no issues. They went on to check my battery, starter, fuel system, and other things, but could not find the problem. They asked if they could keep it another day just to keep turning it on and off to make sure there wasn't a problem. I picked it up this morning and they didn't even charge a diagnostic fee. Then the guy went to get it from the back and saw my tire light was on and checked the pressure to make sure it was ok before giving it to me. They could have easily told me something was wrong with my car and charged me - I never would have know. Honesty goes a long way with me and I will always go to Cumberland Auto from now on. On top of being honest, everyone was very friendly. I also appreciated being assured that I am not "crazy" and that other cars have been towed there that would not start for the owners, but started immediately for them at the shop. I highly recommend this establishment.

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  Response from the owner

  Thank you for taking the time to leave us a review, Tarah! We're happy we could take a look at your vehicle and reassure you that it's happened to many others. We appreciate your patience and are happy to hear you'll be coming back to Cumberland Auto Repair when your vehicle is in need of repair in the future. Thank you again!

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  Raymond Isbill

  5.0

  Dropped off my 06 Jeep Grand Cherokee Limited 5.7 HEMI to have the starter replaced. It had been very intermittent for months. When they couldn't get it to act up they actually called and made sure I still wanted it replaced. Most places wouldn't have cared and just took the money. That speaks volumes to me about the character of the shop owner and workers. Will definitely be using them in the future while in the area.

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  Response from the owner

  Your feedback means more to us than you know, Mr. Isbill! We're happy we could take care of your Grand Cherokee and keep you in the loop throughout the process. We hope you will consider choosing Cumberland Auto Repair the next time it's in need of repair or maintenance.

• E

  Elizabeth Moser

  5.0

  I’ve been going here for a couple of years, with two different cars. Always honest and finding a mechanic you can trust is hard. Quality work and very communicative. The only place I go!

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  Response from the owner

  We're honored to know we're earned your trust, Elizabeth! Thank you for trusting our team to take care of both your vehicles. We will look forward to seeing you at Cumberland Auto Repair when one of them is due for service next!

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