D&S Electric Services, Inc.
Elm, Tyler, TX

D&S Electric Services, Inc. Reviews

3.6 stars based on 14 reviews

Featured Comments:

• C

  Clint Smith

  1.0

  If I could post zero stars, I would. This is my first review ever to post ... it was that bad! We are installing a television in one of our offices and needed them to add a plug 5 feet directly above an existing plug and run a coax cable 3 feet from an open ceiling tile down the wall and install next to plug. This is so we can mount TV on the wall and not have cables everywhere. They show up at 10am, and the guy immediately apologies that he didn't have his normal truck which had supplies on it and had to go back and get supplies. They came back an hour and a half later (which they charged me for) at 11:30 and began work. There are two guys there, but one guy mostly worked while the other one disappeared for half of the time. Then they started having side conversations about their lives to people working in my office for long periods of time ... I'm all for being friendly, but please don't charge me for it. When they finished, I got a bill for $806.00!!!!! It was $150/hour for two people ... which they charged me $225 for the 90 minute trip to go back and get a plug they should have already had on the truck (we told them ahead of time what was needed) - was also charged for the one worker not working half the time and all of the side conversations. They did have to do some extra drilling but spoke to a good friend of mine that's an electrician out of town and he said that's a $250 job at best. I called and spoke to the manager about it who didn't care to hear at all what I had to say and was very defensive about the sequence of events. He said he would call me back but didn't. As a business owner myself, I honestly thought the manager/owner would want to hear what I had to say, but I very quickly learned he didn't. I went to their office the next day to go over the bill (for the principle of it) with the manager, but things got even worse. He immediately got defensive, didn't care what I had to say, and the discussion got heated. If the manager would have treated me like an important customer and cared to hear at all what I had to say, I wouldn't be writing this. I DO NOT EVER RECOMMEND USING THEM!!!!

• B

  Bpa Pasc

  2.0

  These guys came out for some extensive work and the first day I was really impressed. The second day they just left, and when they did they left behind a big mess in several places around my house. I called the owner and told him what happened, sent pics of the mess and he was apologetic, but said he wasn't able to hire good electricians because he couldn't find people motivated and willing to work. I finally got two other of his guys to come over and complete the job and these guys were great. Sadly, overall I would not refer this business to a friend.

• A

  Albert Reams

  1.0

  If I could put a zero I would. Service man Daniel came to my grandmothers house and charged her $75 an hour when the cost was $75 per visit. He took advantage of an old lady.

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