Father and Son Electric Service Co., Inc.
Toringdon, Charlotte, NC

Father and Son Electric Service Co., Inc. Reviews

3.6 stars based on 38 reviews

Featured Comments:

• B

  BRIAN MADDOX

  1.0

  I was just going to move on but since they have emailed me 3-4 times in the past month for an appointment on Jan 15 2018.. I guess I should share my brief experience. The positive is the technician showed up quickly.. They have a policy that they will charge you $200 the moment they commence looking at your project. And they even go as far to disclaim that there is a chance they will not be able to perform the task you need and that you will still have to pay the $200. This routine seems pretty rehearsed and probably has been required by some attorney. My technician looked at the front door light fixture and sure enough said it needed to be replaced and there was nothing he could do.. but that he would be happy to come back out to charge me another $200 to install the fixture once I have purchased it. The lesson here is if you have any light fixture that you think is faulty.. the best plan is to go to Lowe’s/Home Depot/etc. and purchase a replacement.. they usually come with the installation. If it turns out the project doesn’t require the new fixture, you just return it. But at least you will have a reliable electrician that comes with the Lowe’s/ Home Depot stamp of approval who will assess your needs and not Overcharge you for what amounts to a 2 minute decision that they couldn’t help you. I don’t like writing bad reviews but perhaps this will teach the Father and Son to use more discretion which previous clients to hound for public feedback.

• D

  David Shaw

  5.0

  Could not be happier with the service. Had a small electrical fire which disabled half of my house electrically. Called 15 to 20 electricians. No one could come out said they were all too busy. Father and son said they were booked but would try to get somebody out as soon as possible. Within 20 minutes they had called me with a free electrician who came out immediately. He assessed the problem fixed it and was gone in record time. I highly recommend Father and son electrical for any electrical needs. pricing was fair. I would have paid 223 times what they charged to get this service taken care of. Very happy with my service.

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  Response from the owner

  Thank you sir for your kind words. It was a pleasure serving your electrical needs. Be Blessed!

• D

  Dana Kern

  1.0

  The electricians themselves are great, the owner and secretary are unprofessional. The warranty is a joke and they will charge you a service fee and hourly rate even if the product/job is under warranty. We spent a lot of money with them on a reno and then they charged service fees to come fix their faulty work that was under warranty. The electrician who is their employee even had to go to bat for us and argue that we should not be paying anything. Part of the hourly charge we were charged for included the electrician going to the store to grab a part. We paid our fees and thanked the electrician, but we will never be using them again. The customer does not come first with this company.

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