Fayette Electrical Service, Inc
Enterprise, Winchester, KY

Fayette Electrical Service, Inc Reviews

4.5 stars based on 36 reviews

Featured Comments:

• S

  Shawn Reaves

  5.0

  I very highly recommend Fayette Electrical Service! They completed a major upgrade to our 80+ year old house on a job that grew significantly as it progressed. Initially, we knew we needed a new mast, breaker box, and 15 or so new outlets. As old plaster walls, floors, and ceilings went through demo, numerous faulty (and dangerous) wiring problems emerged. Dan, the primarily/lead electrician, and the entire crew took the time to explain each situation and options for remedies, along with revised estimates for the additional expenses (so there would be no surprises). We also added new wiring for the furnace, water heater, and A/C unit to the job, as well as installation of more than a dozen interior and exterior lights, and ceiling fans. On a personal note, this job was to start in Sep, 2020. The day before the start date I was diagnosed with COVID-19 and was quarantined (we did not live in the house under renovation, but I could no longer be on site). Dan gave me his number and their crew was willing to proceed. We talked through electrical needs the of house, and dealt with new issues as they inevitably arose. The job was completed as scheduled! Finally, it is now more than a year later as I write this review (Dec 2021). We had a circuit go out (new exterior light and plugs), and a couple older outlets on a different floor stop working. A simple call to Fayette Electric Service led to Dan and Shawn (Sean?) coming out a few days later on a “warranty call.” They replaced the exterior fixture and breaker, and addressed what caused that problem. Then they crawled through the attic to reroute the old wiring to fix the non-working outlets. Now everything is working, and there was NO additional charge! Highly recommended!!

• V

  Vaché L. King

  5.0

  I called early afternoon and they made all accommodations to come out within a couple of hours. I'm so grateful if the prompt service!

• A

  Abraham Getchell

  5.0

  Prices are high, but the quality of work is excellent, as are the people doing it. Will do business with them again in the future. EDIT: They called me and informed me I was overcharged! They tore up my check, re-invoiced me, and I'm sending them another payment. Two thumbs-up to them for fixing their mistake. These things happen all the time and it personally doesn't bother me in the least, and it shows high-levels of honesty and integrity to admit their mistake and correct it. This is the sign of a truly great customer service.

  ---

  Response from the owner

  We really appreciate you sharing your feedback. Thank you for the review, Abe!

More reviews (2)