Gerald Nunn Electric LLC
Patterson, Florence, TX

Gerald Nunn Electric LLC Reviews

4.6 stars based on 23 reviews

Featured Comments:

• L

  Louis Muennink

  5.0

  Howard installed a transfer switch and tested my generator. He did a great job and I will use them again in the future.

• S

  Sy G

  5.0

  From the start it has been great customer service. The ladies on the phone have been very helpful in talking through what I need. I have him scheduled to come out next week and will update after, but very happy so far. Update: second visit and the quality has not gone down at all. Very happy and will only be using this company.

• C

  Cassadi Mincey

  1.0

  They are very rude. The only reason we used them is because they're the only electrician that services Florence. Very sad that they have the Monopoly and they behave the way they do. The lady who answered the phone was nice at least. That's about it. Yes our warranty was up and yes they did it for free, but we were expecting to pay anyway. My main grievance is that no one called before they showed up. My 88 yr old grandmother on oxygen and my retired mother were not able to prepare appropriately. They have dogs so it was chaotic as soon as they doorbell was rang. If someone had called even at the last minute when they were outside parked on the street that would have been beneficial.

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  Response from the owner

  I personally spoke with Mario Mincey yesterday afternoon on October 29th and we offered to come out yesterday, after hours at 6pm or today at 8am. He said 8am today October 30th would be best. We do not call again just before your scheduled appointment. I am sorry that Mario did not inform you that we were coming. Your 1 year warranty with your home builder was expired and since we own both company's we decided to do your service call for free. We take pride in serving all of Central Texas. Our service technician Howard's feelings were very hurt by your harsh review, he takes pride in his work and loves people. He assured me that he was not rude to anyone. Please call me 254-793-3539 Linda Nunn

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