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Need to find an local electrician today? Locate IES Residential Inc in University, Phoenix, AZ that can be near you via LocalElectrician. {ACheckOut} their infos such as opening hours, addresses, phone numbers and store pictures from our site and pick out the most suitable local electrician near you now.

IES Residential Inc in University, Phoenix, AZ | Local Electrician

This company is contracted to do the electrical work in the new community I live in. My dryer wasn't drying. So I checked out the power to the outlet. It was wired incorrectly by a veteran electrical worker. Turns out several other neighbors had electrical issues as well. The veteran electrical guy wired the 220v outlet shown in the photo. The manager for the community said IES doesn't do hot checks or inspect their work...I can see that!

If you're making deliveries there, it's easier in a smaller Truck 🚛

Great company, they definitely treat everyone well and make you feel right at home.

Delivery stop for work. Great workers here.

We've had them come out to do some electrical work.  They were sub-contracted by KB Homes.  They were professional but I wouldn't say friendly which if fine.  As long as the work is proficient.

TIMELINESS:  Of the three times,  they came on time once. Unfortunately, they give you a four window so you can't leave the house to run errands.  We  were given an 8-12 window and asked for a 30 minute heads up call before arrival.  Tiffany O. the admin assistant, assured us they would.  The tech didn't arrive until 10:15AM and did not give us a call as requested.  As I "tried" to explain to Tiffany, if we are scheduled between 8-12, then shouldn't we be the first stop?  Otherwise, give us a window time of 10-2.  She didn't seem to understand the logic so I gave up trying.

On one occasion, they said tech would be arrive between 8-12.  We got up early to have breakfast and removed everything off the counter where the work was going to be done.  Then we get a call around 9AM to inform us that the tech called in sick and they need to reschedule.  For such a large company, I am surprise there is not enough manpower to support situations like this.  Every where I've ever worked, management always makes sure there is enough coverage in case someone is out sick.  Needless to say, this pushed us back another day and we had to reschedule with the other sub-contractors.

SERVICE:
The don't seem to have a high standard of customer service.  Of all the contractors we've received service from, they possess lack of friendliness, enthusiasm, and sense of urgency.  However, the last guy who was here was the most proficient. He really took his time and was very thorough.  The second guy left without cleaning up all the drywall dust from drilling into the walls.  Allen who was the third tech who came out was friendly and courteous.  He explained what he was going to do and cleaned up after himself which was very appreciated.  He treated us the way he would want to be treated and respected our home as though it was his.

OVERALL:  They do good work but they need to improve on their customer service and communication.     If you do use them, definitely ask for Allen.  He's the guy you want!!

IES Residential Inc
University, Phoenix, AZ

IES Residential Inc Reviews

4.3 stars based on 15 reviews

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Nearby Electricians in Phoenix

IES Residential IncUniversity, Phoenix, AZ

IES Residential Inc Reviews

4.3 stars based on 15 reviews

Map & DirectionsDirections

Nearby Electricians in Phoenix

IES Residential Inc
University, Phoenix, AZ