Linder Electric
180th, Redmond, WA

Linder Electric Reviews

3.8 stars based on 20 reviews

Featured Comments:

• R

  Richard Lander

  1.0

  I contacted Linder to replace my home electrical panel so that I could add two EV plugs in my garage and prepare for a heat pump and heat pump water heater that would soon follow the project. The bulk of the install process was great and professional. The project hit a snag at the very end when I noticed that the second EV plug was 120 instead of 240. I was told that the panel that was selected wouldn't work with a second EV plug or with the the heat pump devices that were going to come next. That was a shock! I had wondered about this before we started the project. I asked if a higher-amperage panel was required. I was told "that's a big deal and will cost you $20k." There was never a statement that the panel we were going with wasn't going to cover the stated project goals. After the project, I called PSE to get a better understanding of the service they offer to my home. They told me I had been given bad advice and that they could deliver whatever amperage I needed without trouble. The new panel that was installed was 125 amp. PSE told me that they guarantee 200 amps to the home, per WA law. They also said that I ALREADY had 200 amp to my home, so clearly no requirement to pay $20k to get it. I reached back out to Linder with the new information. I proposed installing a higher amperage panel and that I'd pay the bulk of the cost but wanted some discount because I didn't feel like this poor outcome was entirely my fault. They told me that they "don't do work for free", even though I wasn't asking for that. They told me go to talk to Bel-Red Electric if I wanted the issue fixed. That was another shock. I thought that the relationship had gone pretty smoothly up until that point. I guess they had booked a good profit on my project and didn't want to give that up. In any case, I think it is good advice to go talk to Bel-Red electric. I will go do that and explain that I need help in right-sizing my new panel for my project goals. In summary, I have no reason to question the quality of the work at Linder. The install looked super clean and was done quickly. A friend had recommended Linder. He is super handy and would have never got into this problem. He would have calculated his amperage requirements before even calling an electrical company. I don't know much about electrical and was expecting guidance from Linder on how to proceed per my stated project goals. In fact, I asked them about this later. They told me that I negotiated too hard on price and so a 125 amp panel was the only option at that price. That's a really strange way to do business. The panel upgrade cost $7k. Is that a lot for a 125 amp panel? So, if you need help navigating your project and are not too familiar with electrical, you might look elsewhere or end up with the same outcome as I did. I'm just a regular home owner like a lot of people.

• T

  Thomas Raether

  1.0

  Our power line was torn off the house in a windstorm. We were desperate to get it fixed and didn't know how to proceed. Called Linder after being referred to them and got voice mail. Finally got a return call and was told to deal with PSE ourselves even after explaining that we didn't know how to do the forms. I guess we just aren't a big enough fish....to them... Very discouraged with their customer service, our job was a "Go do" and they blew it.

• L

  Lake Washington United Methodist Church

  5.0

  BJ and Tom replaced bathroom fans and added electrical service lines for an air conditioner and for new bathroom hand dryers. The work was completed on budget and time. They were very professional. We would work with them again.

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