Monro Auto Service and Tire Centers
Atherton, State College, PA

Monro Auto Service and Tire Centers Reviews

4.6 stars based on 823 reviews

Featured Comments:

• M

  Mariant Gutierrez

  5.0

  I called and I was answered right away. They were able to receive my car within the hour. I had a flat tire and they helped me get the best option for my budget. Received a free alignment check. Shout out to Jason for his great customer service. I wish they were a Michelin dealer, but overall it was great experience. Highly recommend them.

  ---

  Response from the owner

  Mariant Gutierrez, we're happy you found our staff to be so supportive during your experience here at Monro Auto Service And Tire Centers.

• S

  Sophia Herman

  5.0

  Their service to patch up one of my tires was timely, and they were able to take my car in immediately. If I had been available, I could've picked it up that same day. Not only did they do a nice and quick job of patching it, they were respectful, flexible, and clear with me about what they did while they serviced my car. Thank you very much! I will be returning for my future car troubles.

  ---

  Response from the owner

  Sophia Herman, your wonderful feedback and rating mean a lot to us.

• A

  Albert Knoblach

  1.0

  In June of 2020, I went to get a tire replaced, they charged me over $500 to replace two tires on a Toyota Corolla, (for reference it usually costs $300 at most other garages). This wasn’t such a big deal expect they claimed that some of my Lug nuts needed replaced… they charged me for 4 lug nuts, I paid, and left. Recently, I decided to be adventurous and change my front brakes. It’s a fun job if you like working on cars. I bought all the parts, pulled my car into my garage, grabbed my tire iron, and discovered something very disappointing. One of my lug nuts (one on each of my 4 wheels) was a completely different size! My tire iron was unable to loosen the lug nuts that Monro replaced! What’s even worse, once I bought a tire iron that fit the small lug nut, I discovered that the replacement lug nuts were the wrong size! The replacements did not allow the threads enough space to tighten snug against the wheels which caused one of them damage. I’m just thankful that I didn’t get a flat tire over the last year! Without consistently sized lug nuts and the proper tire iron I would have been stranded!

  ---

  Response from the owner

  We’re sorry that you are not completely satisfied with our service. Thank you for letting us know. Please give us a call toll-free at 1-800-876-6676 ext. 3500 if we can provide further assistance. Any one of the customer service reps can be of assistance

More reviews (2)