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Colonial Plumbing & Heating Co., Inc.

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AutoZone Auto Parts

Chain offering an eclectic mix of household items, beauty products, food & more at discount prices.

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Dollar Tree

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Colonial Heights Utility Billing

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O'Reilly Auto Parts in 1401, Colonial Heights, VA | Local Electrician

Everyone has great and very helpful . After having a problem with my truck everyone was glad to help and in a great mood witch helped me . Great store

Theses people are good but I can buy occasionally cheaper from Advance Auto.

Awesome establishment great customer service skills very knowledgeable

So I tried to return a foot pump that I bought at another O'Reilly's at this one. It was brand new and didn't last more than a few attempts to inflate a lawn mower tire. This store refused to accept it back without a receipt, even though the pump is literally on their shelf. The young woman at the counter was very rude and not knowledgeable at all. She couldn't figure out how to open the spring load and still couldn't figure out what was wrong. The idea that a store won't accept it own product back is simply ridiculous.

We are sorry to hear about your experience. If you’d like to speak with us further, please reach out to us at https://www.oreillyauto.com/contact-us to call, email, or chat with a live member of our Customer Satisfaction team. - O'Reilly Auto Parts

Staff is apparently too busy to be bothered by customers when they walk in.....I walked in the store, walked around the whole store twice, never saw a single person.  Used the self help computer to select the windshield wipers I needed, and only then, while picking out my wipers and an employee come from the back. It turns out it was the manager, and she informed me verbatim "we have things we need to take care of in the back too."  This person then never asked if I wanted help or needed anything.  Rude, unprofessional, and should not be in a management position, let alone customer service.

Hey Joel, we’re sorry to hear about your experience at this store. We aim to greet and serve each and every customer to the highest level possible. Thank you for bringing this to our attention so we can look into this further. If you’d like to chat more about this please reach out to us via phone, email or chat at https://www.oreillyauto.com/contact-us - O'Reilly Auto Parts

O'Reilly Auto Parts
1401, Colonial Heights, VA

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O'Reilly Auto Parts Reviews

4.3 stars based on 121 reviews

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