Ohio Edison Co
Ashland, Mansfield, OH

Ohio Edison Co Reviews

1.7 stars based on 49 reviews

Featured Comments:

• D

  Dan DeVault

  1.0

  After being placed on hold....transferred 7 times (because no one could help me) and currently having no power at my house....because of a mix up on your behalf......its safe to say that I'm not impressed with Ohio Edison after being a long time customer with AEP and having no issues..... I think it's time to improve your customer service department....better training and protocols would be a definite plus! I'll see if I can help with that by calling the Ohio Utilities Commission. My daughter has missed 2 days of school because of you..... DO BETTER OHIO EDISON!!!

• J

  Jacob Henderson

  1.0

  I moved in and had electric transferred. After a couple 18 dollar bills which I thought was low I looked at my usage which was 0. ( Yep 18 bucks a month for 0 usage). So I go look and see my meter isn't moving so I called and let them know. This should of been caught when transferring service and was told I would be charged from the last gold meter reading which was obviously whoever loved here before and you hey they did Ober 150 bucks based on their estimate for back usage....on top of that their automated bill pay is horrendous...you sometimes have to yell into the phone for the voice recognition to work....1 more thing when they came to change the meter they didn't even knock on my door to let me know they were coming or call me to schedule an appointment.

• L

  Leelee Nicole

  1.0

  I don’t understand how it’s legal to “guess” someone’s electric usage, especially when they JUST moved into an apartment. My bill went from $20 to $280. And I’m apparently being charged for previous months that OHIO EDISON messed up my bills. So I have to pay for the fact that you don’t know how to properly read a meter ? That should be illegal. Scam artists at their finest !

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