Polk Electric LLC
Oakland, Rock Hill, SC

Polk Electric LLC Reviews

4.4 stars based on 50 reviews

Featured Comments:

• J

  Jerry Rawls

  1.0

  Had a new well drilled and called a week before to line up an electrician. I was told one would call me to schedule time. I then called back the day before needing service and was told that they did not know if Polk was going to do job or they were going to get someone else and they would call me. I NEVER HEARD FROM POLK, forcing me to desperately scramble for an electrician. Poor customer service and will never call them for help or recommend them. They do not deserve an A+ rating from BBB and will file complaint with them as well.

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  Response from the owner

  We're sorry to hear about your experience, Jerry. We strive to offer the best service possible to our customers, and it saddens us to hear that we may have missed the mark on your experience. We want to hear more about your experience, If you would, please contact us at (803) 324-5000. We hope to hear from you soon!

• E

  Everett Turbeville

  1.0

  Most unprofessional and unknowledgeable company I have ever done business with. Owner Mr. Polk and his crew of people are not qualified and then they called the county and lied about things that were not done. Very sad group of people. Don’t get burnt by these people!!!!

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  Response from the owner

  We are extremely sorry to hear about your unusual experience with us, Everett. Customer satisfaction is our number one priority, and hearing that we didn't deliver on this saddens us. Please reach out to us at (803) 324-5000 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you!

• A

  Ashley Gonzales

  5.0

  We have been renovating our home for a few years now and updating and upgrading the electrical seemed like a daunting task until we called Polk Electric. They sent Kirby out to our house and we fell in love with him. Not only does he know his stuff, he is friendly and helpful. We have had Kirby come back 2 more times to do additional work for us because we know we can trust him to be fair and honest. We are very happy with our service!

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  Response from the owner

  Thank you for your five star review. The Polk Electric LLC team is delighted we could serve you so well. Come back and see us again Ashley! :)

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