Ralf's Automotive Diagnostics & Repair
7th, Metropolis, IL

Ralf's Automotive Diagnostics & Repair Reviews

5 stars based on 24 reviews

Featured Comments:

• H

  Hailey Klar

  5.0

  Ralf was the most helpful and friendly person I've ever had the pleasure of dealing with when it comes to car care. My breaks went bad on our road trip to Florida and he was so accommodating and helpful. Very honest and willing to do whatever it took to get us back on the road. Highly recommend! Thanks Ralf!

• L

  Lesli J

  5.0

  Ralf is amazing. We were halfway to our weekend getaway destination and the check engine light in our new (to us) car came on and the acceleration ceased. We barely made it to a gas station in Metropolis, IL pulled over, and started to call around to find an open auto service facility. Ralf answered his phone and could tell by our description of the situation, that we shouldn't drive the car any further. He drove to the gas station to perform the diagnostic. Within a few minutes, he told us the car would need major repair and contacted a dealer for us to confirm the repair would be covered. But he didn't stop there - Ralf drove us to a car rental place so that we could continue on to our vacation, and towed our car all the way back to the dealership Chesterfield, Mo, where the repair will be completed. It was well worth the money to know Ralf was taking care of the car and we were still able to have fun on our trip. Ralf is knowledgeable, professional and thoughtful. We highly recommend!

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  Response from the owner

  Thanks for the nice review!! I appreciate the kind words.

• S

  Sean-Michael Nypaver

  5.0

  I was passing through the area on a long road trip when I had an auto emergency. I had to get my car fixed so I could safely finish my trip (which I did, thanks to Ralf!) Ralf was the only mechanic open on that day. I told him my situation. He figured out what was wrong and fixed the problem, taking great pains to make sure that the car would be safe for me to finish my trip. I couldn't be happier with the service he provided. He is honest, fair, and above all, he really cares about his customers and their vehicles. He's a true professional and, in my estimation, a very reliable and good-willed guy. I only wish he was in my own area!!

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  Response from the owner

  Thanks for your kind review. And Safe Travels!!

More reviews (2)