Thomas Edison Electric Inc
Shillington, Reading, PA

Thomas Edison Electric Inc Reviews

4.8 stars based on 31 reviews

Featured Comments:

• J

  Jonathan

  5.0

  We recently moved into a new house and requested estimates for some minor work that we wanted completed. I called on Friday 10/16 and was excited to hear that someone could come out the same day. Received a call a little later from one of their reps that explained it would be considered an emergency and $295 dispatch fee. She asked if we could wait until the following week and we could since it’s not an emergency and then it would be a standard $95 dispatch fee. The morning of the appointment I got a call from Steve letting me know when the electrician would be there. Dimitri was nice and took the time to look over the work I requested and gave me pricing. The pricing was more than what I had anticipated so I declined all work. Steve diligently worked with me to try to get the pricing right but we couldn’t make it work however as a courtesy he waived the dispatch fee which is great customer service. While we didn’t use their services Thomas Edison electric has great customer service and professional electricians.

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  Response from the owner

  Thank you so much for posting the 5 star review Jonathan. All of us at Thomas Edison Electric are thrilled to know that we have accomplished our goal of making sure that you are completely satisfied with the service that we have provided to you

• K

  Ken Reed

  5.0

  Utilized Thomas Edison Electric services for the first time on 10/14/20 and my experience was excellent from start to finish (booking the appointment, technician arriving as scheduled and thorough follow-up when the service call was completed). Will contact Thomas Edison Electric for any future electrical service needs.

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  Response from the owner

  The team here at Thomas Edison is thrilled to hear such good feedback, and we’re proud to be one of the best electrician’s in PA! Thank you, Ken!

• J

  John Hedgepeth

  5.0

  We received excellent service from the first telephone call to schedule our electrical problem. Steve was very helpful to schedule the technician to come out for service. Dimetry arrived at the time Steve indicated he would be there and once we agreed to the service he was able to trouble shoot the problem and resolve the issue in less than 30 minutes. He update the wiring to the current code and capped off the lines to my satisfaction. He was very cordial and efficient. He clearly explained the problem area and was he was planning to do to resolve the problem. I was very satisfied with my experience with Thomas Edison Electric and will continue to use them in the future due to their fairness and reliability. Thank you again!

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  Response from the owner

  Hi John! Thank you for sharing your experience with our company! We are happy Steve and Dmitry provided you with excellent service. Thank you for choosing Thomas Edison Electric!

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