AZ Auto
Harrisburg, Carlisle, PA

AZ Auto Reviews

4.3 stars based on 117 reviews

Featured Comments:

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  Missy Eakins

  5.0

  Very smooth process from start to finish. We went in to find a car for our college-age son. Went to look at an SUV, test drove it. Wasn’t the right fit for us. Looked at a couple other options. Settled on a hybrid sedan. My son is so pleased! Michelle is very professional and replies quickly to text messages. Made the entire process from start to finish very easy. Very transparent with numbers. And willing to negotiate. Thanks AZ Auto!

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  Ashley Loren

  1.0

  I purchased a car for $10337 from this company on 12/12/21, a 2013 Kia Sportage to accommodate my growing family. I purchased the vehicle which was inspected 2 days before by AZ auto. While driving down the street on Christmas Eve 12/24/21 the vehicle began to smoke. I stopped the car immediately and seconds later the whole front end was in flames. We almost died.. after calling Kia I found out that a product upgrade to alert the driver of deteriorating connects to the engine was never performed, without the install no warning was ever given which could have caused dire consequences to myself and my two infant children. After trying to communicate to resolve this issue, the company told me I did not purchase from the business but it was a private sell between myself and business owner which was a lie, and was a ploy from this company to omit fault. To me this displays horrible consumer service which is borderline fraud. After contacting BBB, consumer reporting agencies and the states attorney general was the only way to get their attention. This should never have happened we could of died in this vehicle after having it only 12 days. PLEASE READ ENTIRE REVIEW.. IT COULD SAVE YOUR LIFE!!!

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  Response from the owner

  You did not purchased 2013 Kia Sportage from AZ AUTO. You came to check Nissan Murano which was dealer car. You did not want Murano because year of the car was old for you. Same time Kia Sportage was at our lot to get air for her tire. You saw her car and liked it. You want to purchase her car. It is told to you that Kia Sportage does not belong to dealer and dealer is not responsible for it. You were ok and want to buy personal car instead of dealer car. You talked with owner of Kia Sportage and agreed to buy and sell between each other. AZ auto just did a notary between owner of Kia Sportage and you. We have a camera record about all of it. How you can blame a dealer about it and say that we are lying. WE CAN PROOF BY CAMERA RECORDS AND DOCUMENTS WHO IS LYING !!!! WE HAVE A PROOF OF DOCUMENTS WHICH BOTH SELLER AND YOU SIGNED !!!

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  Oualisaou Rachid

  5.0

  I highly recommend AZ auto for their great customer service good prices. You need a car this is your best place to get one

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