Colonial Generators
Park, Sanford, FL

Colonial Generators Reviews

1.5 stars based on 19 reviews

Featured Comments:

• H

  Harold Scott

  4.0

  Well, I guess I should count myself as lucky based on the recent comments. I hired Colonial to install a 22KW generator last year (mid 2018). Overall it went smoothly enough. The county had issues with several of the details of the electrical connections and grounding, but Colonial came out and fixed then each time. The only real issue I had was that the permit was never closed out. I didn't realize this until I went to pull another permit and noticed that the generator electrical installation permit was shown as "expired" instead of "final". When I called Colonial to get it resolved, I could not get a call back. I ended up talking to the county myself and explaining that the final inspection had occurred (I was there for it), and they went ahead and changed it to show as final. For what it's worth, I got quotes from 3 companies and all were within $500 of each other with Colonial being the lowest. I paid right at $11,000 for the 22KW generator with ATS installed. I handled the gas part separately. If I had to do it again, based on recent comments, I would not choose Colonial as they seemed to have over-committed themselves and can't get the jobs done now. I would recommend going with a contractor recommended by Generac but still, get MULTIPLE quotes and get the contractor to commit to a completion date in the contract.

• R

  Renee Parker

  1.0

  I have a Generac Generator sitting beside my house since August of 2019. Electrical has been run and we are paying the financing. Waiting for the gas lines to be run. I have not heard from Colonial Generators since the first of October of last year. Have tried to call, no one returns your calls. Called the corporate number in Pennsylvania, no one returns your call! Call the local office in Sanford, it does not have a working phone number! I have written to the BBB in Pennsylvania and shocker, the company did not respond. I would advise anyone thinking of using this company, DO NOT!! Generac should be ashamed that this company represents their generators!

• c

  craig smith

  1.0

  Horrible. right out of the gate they wanted all money down. The fine print said otherwise so they held to the fine print. 50 down, 40 install complete, 10 inspected and legally running with the county. Then, Colonial out of Sanford FL disappeared. No contact, phones down. Our contract included the first year warranty service. They have yet to contact and I am unable to contact for scheduling. I contacted the PA office and they said they forwarded the request to the Sanford office. Again, I think they disappeared. Since my contracted service was with the Sanford office, no other service is offered unless I pay for it.... = breach of contract. The main office is no help at all. The equipment is fine and running well, just cant get any service on it from Colonial. At this point, i dont think i want them to....Horrible company....

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