Thurston Electric LLC
18th, Olympia, WA

Thurston Electric LLC Reviews

3.9 stars based on 35 reviews

Featured Comments:

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  Sidney Evans

  1.0

  I called over a week ago to schedule having our hot tub reconnected since we got a new one. The gentleman on the phone put me on hold and then came back to give me a quote of $149.00 per hour. Told him exalt what we needed. Then they show up for apt. Not prepared at all, said the work order was not correct whoever I spoke to, had the name right but then the amount act from $149.00 to over $500-600...... when I called the office the guy apologized said he had no idea who I talked to etc...I will NEVER use them and complaint filed. I called them because they are suppose to be the professionals, but not into bait and switch. The guy when he arrived said " are you hoping to getting the hot tub connected today"? I wanted to say NO, I just called to have you look at it lol.... SORRY NOT MY VIEW OF GOOD CUSTOMER SERVICE, and they had no idea who I talked to on the phone..... sad

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  Mitchell Tallon

  5.0

  Great customer service! They always answered the phone when I called and were able to schedule an electrician to come give a bid that same week. When the electrician, Rusty, came be evaluated the project, gave a bid, and asked if we wanted it done that day. We were expecting to have to wait multiple days for a bid, then a couple weeks longer to actually schedule the work to be done, so of course we did yes to getting it done that same day! 8 hours later we had 4 new ceiling fixtures and all new wiring to connect those new ceiling fixtures to light switches. Thurston Electric LLC = 5 Stars. Rusty the Electrician = 5 Stars.

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  Elaine Taylor

  5.0

  From the first time I met Rusty at Thurston Electric, I knew I had hired the right company. He is efficient, works smart, explains things well so my non-electrical brain can grasp the situation. We’ve done a full upgrade on one property and are working on another which has been a greater challenge than first anticipated. With poise and determination, Rusty has resolved those matters on schedule. Inspections on permitted items have always passed. We’re looking forward to hiring Thurston Electric again for our third property soon.

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